Support
DeductBook is in beta. Questions, problems and requests are welcome.
Contact
During the beta, the fastest way to reach us is to open an issue on GitHub. We answer within a couple of days.
GitHub issues are public. Never post receipts, account details or anything about your finances there; describe the problem in general terms.
Before you write
The Help page answers the common questions, including how to move from ItsDeductible.
- Lost records on a device? Device-only data lives in that browser. If you have a backup file, use Backup & data to restore it. If not, we can't recover it.
- Sign-in code didn't arrive? Check spam, then request another. Codes and links expire after 15 minutes.
- Invitation link says it was sent to a different address? Sign in with the exact email that was invited, or ask the household owner to send a new invitation to the address you use.
- Something looks wrong in a total? Open the entry: the deduction check on the right explains every reduction and every missing record.
Deleting a household account
Write to the contact above from the address you sign in with and say which household to delete. We remove its entries and receipt files and confirm by reply.